Please fulfill it
1. Fill in the form
Enter your details, invoice number, product information and detailed description of the defect (or add photos / videos).
2. Submit the form
Press the “Submit Complaint” button to submit the completed form.
3. Wait for confirmation
Wait for the confirmation of the complaint from our technical team.
4. Send the product together with the printed form
Send the product back to us with the RMA number that was assigned to you or with the printed RMA form. Address for sending the product: VideoKing s.r.o., Tibetská 806/2, 16000 Prague, Czech Republic.
Send all communication to your complaint to e-mail: email@example.com